Privacy Policy
This policy explains how Super Informed collects, uses, stores, and discloses personal information in connection with our website and newsletter.
Overview
Super Informed ("we", "us", "our") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and disclose your personal information in accordance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles.
By subscribing to Super Informed or using superinformed.com.au, you consent to the collection and use of your information as described in this policy.
Who We Are
Super Informed publishes practical SMSF guides, tools, and weekly updates for Australian trustees. We operate as a sole trader business based in Adelaide, South Australia, Australia.
For privacy-related enquiries, contact [email protected].
What Information We Collect
- Your email address, when you subscribe to our newsletter.
- Your name, if you choose to provide it.
- Technical data such as your IP address, device type, browser, referral source, and site activity, where collected by our website analytics and advertising measurement tools.
- General usage data, including which emails you open and which links you click, as collected by our email platform.
- Any information you voluntarily provide when you reply to our emails or contact us directly.
We do not collect sensitive information such as financial details, government identifiers, or health information.
How We Collect Your Information
We collect your information when you:
- Subscribe to our newsletter through our website or subscription forms.
- Reply to one of our emails.
- Contact us directly by email.
Our email platform may also collect technical data such as your IP address, device type, and email client in order to support delivery, performance reporting, and subscriber management.
How We Use Your Information
We use your personal information to:
- Send you our weekly newsletter and related communications.
- Deliver lead magnets or resources you have requested, such as our EOFY Checklist.
- Improve our content based on engagement data.
- Respond to your enquiries or feedback.
- Comply with our legal obligations.
We do not use your information for any purpose other than those listed above without your consent.
Marketing Communications
By subscribing to Super Informed, you consent to receiving our weekly newsletter and occasional related communications. Every email we send includes an unsubscribe link.
You can unsubscribe at any time and we will remove you from our mailing list promptly. We comply with the Australian Spam Act 2003 (Cth) in our email communications.
Disclosure of Your Information
We do not sell, rent, or trade your personal information to third parties.
We may share your information with service providers who help us operate the newsletter, including:
- Our email delivery and subscriber management providers.
- Meta, for advertising measurement and conversion tracking. Subscriber identifiers may be sent in hashed form for matching and reporting.
- Google, if you access resources hosted on Google Drive.
These providers are required to handle your information in accordance with applicable privacy laws. We may also disclose your information if required by law or in response to a valid request from a government authority.
Data Storage and Security
Your personal information may be stored on servers operated by our service providers, including servers located in the United States. By subscribing, you consent to your information being transferred to and stored outside Australia.
We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. However, no method of transmission over the internet can be guaranteed as completely secure.
Access and Correction
You have the right to access the personal information we hold about you and to request corrections if it is inaccurate, incomplete, or out of date.
To make a request, contact [email protected]. We will respond within a reasonable timeframe and at no charge.
Complaints
If you believe we have breached the Australian Privacy Principles, contact [email protected]. We will investigate your complaint and respond within 30 days.
If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner at oaic.gov.au.
Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will update the last updated date at the top of this page. We encourage you to review this policy periodically.
For any privacy-related questions or concerns, contact Sam Corrie at [email protected].
Super Informed
Adelaide, South Australia
superinformed.com.au